Cancellation & Refund Policy

At Travel Times, we strive to provide seamless travel experiences. We understand that travel plans may change, and this Cancellation & Refund Policy outlines the terms applicable to cancellations, amendments, and refunds for our services.

Booking Cancellation

All cancellation requests must be submitted in writing via email or through our official communication channels. Cancellation requests are considered effective only after receiving written confirmation from Travel Times.

Cancellation Charges

Cancellation charges vary depending on the type of booking and the cancellation policies of airlines, hotels, cruise operators, transport providers, activity operators, and other service providers.

Cancellations must be followed as per the guidelines below:

Booking amount is 25% and it is non-refundable
From 01 to 25 days: 100% cancellation of the total invoice value
From 25 to 45 days: 85% cancellation of the total invoice value
From 46 to 90 days: 75% cancellation of the total invoice value
From 90 to 120 Days: 50% Cancellation of the total invoice value
From 120 to 300 Days: 20% Cancellation of the total invoice value

Flight Tickets

Air ticket cancellations are governed by the respective airline’s fare rules. Airline cancellation charges, convenience fees, and applicable service charges will be deducted before processing any refund.

Non-refundable promotional fares cannot be refunded.

Hotel Bookings

Hotel cancellation policies vary depending on the hotel and booking type. Refund eligibility will be determined according to the hotel’s cancellation policy and any supplier charges.

Visa Services

Visa application fees, embassy charges, courier charges, and service fees are non-refundable once the application has been processed or submitted.

Visa rejection does not qualify for a refund unless specifically stated by the respective embassy or consulate.

Activities, Cruises & Transfers

Cancellation terms for activities, cruises, sightseeing tours, and transfers are subject to the policies of the respective service providers. Certain bookings may be non-refundable after confirmation.

Amendments

Changes to travel dates, passenger names, destinations, or other booking details are subject to availability and may attract amendment charges in addition to supplier fees.

Refund Processing

Eligible refunds will be processed only after receiving the refund from the respective airline, hotel, cruise line, or other service provider.

Refunds will be credited through the original mode of payment and are generally processed within 7–21 business days, depending on banking procedures and supplier processing timelines.

Force Majeure

Travel Times shall not be held responsible for cancellations, delays, or changes caused by circumstances beyond our control, including but not limited to natural disasters, pandemics, government restrictions, political unrest, strikes, adverse weather conditions, or transportation disruptions. Refunds in such cases will be subject to the policies of the respective service providers.

Force Majeure

Failure to arrive for a booked service without prior cancellation will be treated as a No Show, and no refund will be applicable unless permitted by the respective supplier.

Need Help with a Cancellation?

For any cancellation or refund requests, please contact our customer support team with your booking reference number.

Email : bookings@traveltimes.in
Address: 25/101, Park Centre,Venkatanarayana Road, T Nagar, Chennai, Tamil Nadu, India

Travel Times reserves the right to modify this policy at any time without prior notice.